Last Updated: 23 December 2025
At HealthifyPlans.com (“we,” “us,” or “our”), we provide customized and personalized digital diet plans. This Delivery Policy explains how and when our services are delivered.
Digital Service Delivery
All services offered by HealthifyPlans.com are:
- Digital
- Non-physical
- Delivered electronically
No physical products are shipped.
Delivery Method
Your personalized diet plan and related materials will be delivered via:
- Email to the address provided at checkout, and/or
- Any other communication method agreed upon during the order process
Please ensure that your contact details are accurate at the time of purchase.
Delivery Timeline
Typical delivery timelines are as follows:
- Starter Plan (1 Week): Within 24–48 hours after receiving all required client information
- Standard Plan (1 Month): Within 48–72 hours after receiving all required client information
- Premium Plan (3 Months): Within 72–96 hours after receiving all required client information
Delivery timelines may vary depending on:
- Completeness of client-submitted information
- Complexity of customization
- Volume of active orders
Client Responsibility
To ensure timely delivery, clients must:
- Submit all required questionnaires and details promptly
- Provide accurate and complete information
- Respond to clarification requests if needed
Delays caused by missing or incorrect information are not the responsibility of HealthifyPlans.com.
Follow-Ups & Ongoing Support
For plans that include follow-ups, check-ins, or consultations:
- Support will be provided as outlined in the selected package
- Communication timelines will be scheduled after initial delivery
Missed sessions or unresponsive communication from the client may result in forfeiture of that support without compensation.
Non-Delivery Issues
If you do not receive your diet plan within the stated timeframe after submitting all required information, please contact us immediately so we can resolve the issue.
Non-delivery due to technical errors or system issues will be addressed promptly.
No Refunds for Delays
As outlined in our Return & Refund Policy, minor delivery delays do not qualify for refunds. All services remain non-refundable.
Acceptance of This Policy
By purchasing any service from HealthifyPlans.com, you acknowledge and agree to this Delivery Policy.
Contact Us
For questions regarding delivery or service timelines, please contact us:
- General Inquiries: contact@healthifyplans.com
- Support Queries: support@healthifyplans.com
- Order Queries: order@healthifyplans.com
- General Queries: hi@healthifyplans.com